Privacy Policy / Cancellation and Refund Policy
Privacy Policy
("we", "our", "us") operates the website Radhe Krishna Matrimony (collectively referred to as the "Services"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our Services.
By using Radhe Krishna Matrimony, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information when you use our Services:
Personal Information: When you register or create a profile, we collect basic details such as your name, email address, phone number, gender, date of birth, and location. This helps us build your profile for matchmaking purposes.
Profile Information: This includes additional details such as your religion, marital status, education, profession, preferences, and other information you choose to share to help us match you with potential partners.
Payment Information: If you make purchases (such as a premium subscription), we collect payment details like credit card information. However, payment details are processed by third-party payment processors and are not stored by us.
User Activity Data: We collect data about how you interact with our website and app, including your usage patterns, clicks, search history, and pages visited.
Location Data: If you use the mobile app, we may collect your device's location data to improve matchmaking and tailor recommendations based on your geographic location.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience, analyze website usage, and serve targeted advertisements. You can control cookies via your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide and Personalize Our Services: To create and maintain your profile, assist in matchmaking, and improve your experience on our platform.
Communicate with You: To send you account-related communications, updates, customer support, and promotional offers. You can opt-out of marketing emails at any time.
Process Transactions: To process payments for services and premium memberships.
Improve Security: To protect against fraud, unauthorized access, and other security threats.
Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We may share your personal information in the following circumstances:
With Your Consent: If you choose to share your profile with other users, we will share your information according to your settings. For example, when you express interest in a potential match, your profile details may be visible to that person.
With Service Providers: We may share your data with trusted third-party vendors, including payment processors, email service providers, and hosting services, to help us operate and improve our platform. These providers are contractually obligated to protect your personal information and use it only for the purpose of providing their services to us.
Business Transfers: If radhe krishna matrimony is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
For Legal Purposes: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect the safety of users, or enforce our terms and policies.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server technologies. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information for as long as it is necessary to provide our Services to you or as required by law. If you wish to deactivate or delete your account, you can contact us, and we will take steps to process your request. Certain information may be retained for legitimate business purposes or to comply with legal requirements.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update: You can access, correct, or update your personal information by logging into your account or contacting us.
Deletion: You can request the deletion of your account and personal information by contacting us. However, please note that we may need to retain certain information for legal or business purposes.
Opt-Out of Communications: You can opt out of marketing emails by using the unsubscribe option included in each email or by contacting us directly.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 21. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 21, we will take steps to delete that information.
8. Third-Party Links
Our website and app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website and app, along with the effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
radhe krishna matrimonyEmail: [contact@radhekrishnamatrimony.com]
By using RadheKrishnaMatrimony you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Cancellation and Refund Policy
All sales are final. Once the transaction is completed, cancellations or refunds will not be accepted under any circumstances
10. Contact Us
If you have any questions or concerns about this refund and cancelation or our data practices, please contact us:
radhe krishna matrimony